Shipping policy
Shipping Policy
We aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy outlines the terms related to order processing, shipping timelines, and delivery.
Order Processing Time
All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
Once dispatched, delivery typically takes:
- 3–7 business days within India
- Delivery timelines may vary depending on location and courier availability
Shipping Charges
- Free shipping may be available on selected orders or promotions
- Standard shipping charges (if applicable) will be calculated at checkout
Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS, allowing you to monitor your shipment in real-time.
Delivery Delays
While we strive to deliver orders within the estimated time, delays may occur due to:
- High demand or festive seasons
- Unexpected courier delays
- Remote location delivery constraints
We appreciate your patience in such situations.
Incorrect Address
Please ensure that the shipping address is accurate at the time of placing the order. We are not responsible for delays or failed deliveries due to incorrect or incomplete address details.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us immediately at:
We will assist you in resolving the issue as quickly as possible.
Contact Us
For any shipping-related queries, feel free to reach out to us at:
Email: support@aethelisjewels.com